If you’re using the heat exchanger plate, it’s important that it’s in good condition. If it isn’t, it won’t transfer heat effectively to your machine and as a result, you may find that your machine doesn’t function correctly.
If it’s not looked after correctly, it’s possible that it may delaminate into separate layers or bow out of shape. The plate should be slightly dished, like an ‘upside-down bowl’, although this is not always easily visible, but if it’s very noticeable then something is wrong and it won’t work as intended.
How to keep your heat exchanger plate intact
The heat exchanger plate can become damaged if it’s over heated. To prevent this from happening, avoid pre-heating it, turn off the heat when the machine has finished brewing and never cool it down with water. If your plate isn’t in good condition and you’ve started to have difficulties heating your machines sufficiently, it will need to be replaced. Replacements are available to buy here.