Shipping

9Barista is based in The United Kingdom.

We ship machines and spare parts world-wide.

Shipping Times

We ship our 9Barista machines with DHL Express or DPD.

DHL ships worldwide, and they’re fast:

UK: Next day
Rest of Europe: 1-3 days
North America: 1-3 days
Rest of World: 2-5 days

DPD is only available the UK and a few nearby countries, it’s cheaper than DHL and has a significantly lower carbon footprint as they don’t use aircraft:

UK: Next day
NL, FR, BE: 2 days
DE: 3 days
AU, ES, SE, IT: 3-4 days

We cannot send machines to countries that DHL does not operate in. At the moment that includes: Iran, Iraq and North Korea.

Customers can choose to use Royal Mail postage for small items, it’s much cheaper than DHL. Royal Mail shipping times are approximately:

UK: 1-2 working days
Rest of Europe: 2-4 working days
North America: 3-10 working days
Rest of World: 3-15 working days.

Shipping Costs

Please use the shipping calculator on the cart page to estimate your shipping costs.

If you don’t get an estimate, please make sure you have your full address correct and try again. If you’re still having trouble, please contact [email protected] and we’ll help you out.

Country specific regulations

We have successfully shipped 9Barista machines to over 25 countries. We’ve learned that some countries have some creative customs rules that can cause problems which we’ve noted below. However, every country has their own customs rules and regulations and we can’t keep track of them all – so please check that with your local customs agency before you place an order.

China

We can ship 9Barista machines to mainland China. However, if you wish to order more than one machine at at time, please contact us first. It appears that Chinese customs does not allow the shipment of more than one “item” to personal recipients in mainland China. We would need to send each machine separately.
This restriction does not apply (yet?) to Hong Kong.

Russia

We have successfully shipped machines to Russia. But occasionally there are issues with customs. It appears that there are some occasionally enforced rules around personal imports that can block imports. It may be safer to import as a corporation, rather than an individual.